Terms of Service

These Terms of Service govern use of the Orindle website and provide general terms for engagement with Orindle’s B2B outbound strategy and cold email campaign services.

A signed proposal, statement of work, order form, or other written client agreement may include additional or different terms. If there is a conflict, the active written client agreement will control for that engagement.

You may use the Orindle website for lawful business and informational purposes. You may not attempt to disrupt the website, gain unauthorised access, introduce malicious code, scrape protected areas, or use the content in a misleading or unlawful way.

Website content may change and is provided without a promise that every page will always be available or error-free.

Orindle provides services that may include ICP and market research, lead list building, email verification, cold email copywriting, sending infrastructure guidance, campaign setup, reply handling, reporting, and ongoing optimization.

The exact scope, responsibilities, timeline, and deliverables for a client engagement are defined in the applicable written agreement.

Orindle does not guarantee closed clients, revenue, specific sales results, exact reply rates, or a particular number of booked calls. Outbound creates opportunities for conversations; it does not control the complete buying or sales process.

Any examples, projections, sample metrics, or campaign models are illustrative and should not be treated as promises of future performance.

Orindle’s role is to build and optimize outbound systems. The client remains responsible for the accuracy, legality, and commercial quality of the information and offer supplied to Orindle.

Cold email performance varies. Early stages may focus on research, infrastructure, data validation, launch controls, and market testing before meaningful sales signals appear.

Clients agree to provide timely feedback, approvals, access, and accurate information where required. Delays or material changes can affect campaign timing and performance.

Work may require upfront payment, setup fees, monthly retainers, or project-based payments depending on the agreement. Invoices, due dates, taxes, currency, and payment methods will be described in the applicable proposal or client agreement.

Late or unpaid amounts may result in delayed work or suspension of services where permitted by the active agreement.

Unless otherwise agreed in writing, services may be cancelled according to the terms of the active client agreement. Fees already earned, work already completed, committed third-party costs, or applicable notice periods may remain payable.

Campaign wind-down, data handoff, and access changes may require reasonable administrative time.

Orindle retains ownership of its pre-existing methods, frameworks, processes, templates, know-how, and internal tools. Client-specific deliverables and usage rights will be handled according to the written client agreement.

The Orindle name, website design, and original site content may not be reproduced or presented as another company’s work without permission.

Both parties should use reasonable care with non-public business information received during an engagement. Confidential information may be used only for the relevant business relationship unless disclosure is authorised or legally required.

Confidentiality obligations do not apply to information that is public through no breach, independently developed, or lawfully received from another source.

Campaigns and website operations may depend on third-party tools for hosting, scheduling, email infrastructure, verification, CRM, analytics, or communication. Those providers have their own availability, pricing, security, and terms.

Orindle is not responsible for service interruptions or policy changes caused solely by a third-party provider. Information handling is also subject to the Orindle Privacy Policy and relevant provider terms.

To the fullest extent permitted by applicable law, Orindle will not be liable for indirect, incidental, special, consequential, or punitive losses, including lost profits, lost opportunities, or reputational harm arising from website use or services.

Any direct liability will be subject to the limitations stated in the active client agreement. Nothing here excludes liability that cannot legally be excluded.

Orindle aims to operate targeted B2B outreach with controlled sending, relevant messaging, clean data practices, and appropriate opt-out handling. The client remains responsible for obtaining legal review of its claims, offer, target markets, and campaign use where needed.

Both parties agree not to use Orindle services for deceptive, unlawful, discriminatory, or abusive outreach.

Orindle may update these Terms when website practices, services, or legal requirements change. Updated terms will be posted here with a revised date.

Changes to an active paid engagement will be handled according to the relevant client agreement rather than applied retrospectively without basis.

For questions about these Terms, contact Orindle through the website or book a short call before entering an engagement.